Question 1

How long does a roof replacement take?

Accepted Answer

Most residential roof replacements are completed in 1-3 days, depending on the size of your home, the material, and the weather. We'll give you a specific timeline during your free estimate.

Question 2

Do you handle insurance claims?

Accepted Answer

Yes. We work directly with your insurance company, document all damage with photos, meet with the adjuster on-site, and handle the paperwork. You focus on your family — we handle the roof.

Question 3

What's your warranty?

Accepted Answer

Every roof comes with a manufacturer's material warranty (typically 25-50 years depending on the product) plus our own workmanship warranty. We stand behind our work — period.

Question 4

How much does a new roof cost?

Accepted Answer

It depends on the size of your roof, the material you choose, and the complexity of the job. Most residential replacements in the Charlotte area run between $8,000 and $18,000. We provide free, no-obligation estimates so you know exactly what to expect.

Question 5

Do you offer financing?

Accepted Answer

Yes. We partner with several financing providers to offer flexible payment plans. Many homeowners qualify for 0% interest for 12-18 months. Ask us during your estimate.

Question 6

Can you repair my roof instead of replacing it?

Accepted Answer

Often, yes. If the damage is limited to a small area and your roof still has life left, a repair is the right call. We'll always give you an honest recommendation — we don't push replacements when a repair will do the job.

Question 7

What areas do you serve?

Accepted Answer

We serve Charlotte, Matthews, Huntersville, Concord, Mint Hill, Indian Trail, and the greater Charlotte metro area. If you're not sure whether we cover your area, give us a call.

Question 8

Are you licensed and insured?

Accepted Answer

Absolutely. We're fully licensed in North Carolina, carry general liability and workers' compensation insurance, and we're a GAF Certified Contractor and Owens Corning Preferred Contractor.

Frequently Asked Questions